ETH deposit not showing in HITBTC

Did the deposit 6 days ago. https://etherscan.io/tx/0x9030d83927d18d1e9a1f2ad55c2337aa7b63df9aae7f5986ed495c56f5405e62

Ticket ID #110162. Two days still no reply from HITBTC

Would i had the same problem if i transfered BTC or LTC ?

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