Accidentally Sent Tokens To Wrong Address

Dear Support,

32 days ago i submitted a ticket because i accidentally sent tokens to a wrong adress (on HitBTC).
The ticket number was #58407. A few days ago i asked for an update within the same ticket but it created new tickets (#112030 #122344). Is my old ticket still open? Can you give me an update?

@HitBTC_Support_Team
Thank you in advance

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