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Wrong balance

I have transferred ETH and BTC to my account. As I can see transaction is finished, but I don't see any coins on my account. Do you have some technical issue? As I see from logs they are some Server error (500) on account/balance/main endpoint.


  • So do I. There must be some errors on account page.
  • Just to clarify. At first, I saw my coins, but now I see zero balance.
  • Think Hitbtc has some kind of tech problem...I had deposit ZRX like an hour ago and have not received anything yet (checked and all confirmed on the transaction)
  • Yep, now I see the balance.
  • @paul.lafytskyi Hello! Thank you for reaching out and informing us that everything is fine now.
    Please don't hesitate to get back to us if we can be of any other assistance.
  • @songmoc As we can see, your transaction was successfully committed and the funds were already credited to your account. Please don't hesitate to contact us if you need any other help.
This discussion has been closed.